General Conditions 2016-10-20T19:18:22+00:00

General Conditions

These are our terms and general conditions of contract. All our products and services are provided and delivered exclusively in these terms.


All deliveries, services and offers of the brand Bputters are subject to these terms and conditions, unless the parties expressly agree in a different way.


The presentation of products on the sites and represents no binding offer, but simply the opportunity to make such an offer. You can make an order request by clicking the “Send your Request” button. Bputters will acknowledge receipt of your request via email. This confirmation does not constitute a binding acceptance of the order except for the ORDER NOW option. The purchase contract comes into force when Bputters send the order confirmation and payment request for the selected product.


Bputters reserves the right to cancel any orders in the following situations, without being responsible for any costs or damages:

3.1. The product is temporarily unavailable (all payments will be promptly refunded);

3.2. The information entered in the form are not correct or not verifiable;

3.3. The price offered is not correct;

3.4. We were not able to deliver to the specified address.


4.1. Bputters is committed to delivering the products ordered within 2/3 weeks of receipt of payment depending on the type of product and choice of finish. The shipping costs will be applied to all orders unless otherwise indicated. The delivery time standards shall apply from the time when the product becomes available. NOTE TO COUNTRIES THAT DO NOT BELONG TO THE EUROPEAN UNION: All customs duties and / or taxes imposed by the country of destination are the sole responsibility of the recipient. The cost will depend on the value declared in the package. We do not have the ability to estimate these costs, so please contact your local customs office for further information. Bputters sent via insured EMS, unless otherwise specified (all shipments do not include insurance). You will receive the package in an estimated average time of 4-10 working days. We will make every effort to deliver goods on time, but delays are sometimes unavoidable, and we can not be held responsible for any delay in delivery. For your protection, the courier will ask for a signature on delivery. You will also need a valid email address for any communications in this regard.

4.2. Italy – excluding the islands: 20 €;

4.3. European Community / Switzerland: 40 €;

4.4. UK & Ireland: 45 €;

4.5. U.S. & CANADA: 50 €.

4.6. Rest of the World 60 €.

For destinations not otherwise stated, prices will vary.

4.6. General: If as a result of an order, despite the conclusion of the contract of purchase, the product is not available for reasons not attributable to Bputters you will be promptly notified. In the event of delays and / or expected prolonged (beyond the time specified in the order), you are free to wait for the ordered goods or cancel the contract. In case of inability to deliver both parties have the right to terminate the contract. In case of cancellation of your payment will be refunded immediately by Bputters.


All prices quoted are inclusive of statutory VAT. The methods of payment are as follows:
– Bank transfer;
– Paypal.

Payment must be made after confirmation of the order by Bputters within 5 working days. In case of non- receipt of payment within the required time , Bputters may cancel the order.


6.1 Right of withdrawal: You may revoke your contractual declaration in writing within 14 days of receipt of the goods without stating reasons by registered letter with acknowledgment of receipt.

6.2 Consequences of revocation: In the case of revocation, the mutually received benefits are to be returned and the profits derived (eg. interest) must be returned at your own expense no later than 30 days after receipt. The right of withdrawal in addition to compliance with the terms and conditions described above, is exercised properly if they are fully met the following conditions:
– The product must not be used, worn and / or damaged;
– The product must be returned in its packaging and complete with any accessories supplied;
– The product must be accompanied by a copy of the invoice included in the box.


The warranty period is two years and begins when the goods are delivered. During this period it will be possible to remedy all defects subject to the legal warranty at no additional cost . Please report such defects immediately. Obvious defects must be reported within 14 days of receipt of goods. Please keep in mind, however, that the normal wear and tear will not be covered by warranty.

7.1. Custom Products: Bputters can not accept the return of products made to specifications or clearly personalized.


In the case of write errors, printing or calculation on websites or in catalogs, advertisements or flyers, Bputters is entitled to withdraw from contracts based on such mistakes.


9.1. Purchases by consumers: We reserve ownership of the goods until full payment of the invoice amount. Purchases by contractors, commercial or independent professional activity, legal persons under public law or special funds under public: Bputters will be entitled to reserve the property until all outstanding claims from the business relationship with the buyer are compensated. Appropriate security rights are transferable.

9.2. The right to compensation is available only if the counterclaims have been legally established or recognized by us. The right of retention is only applicable if the complaint is based on the same contractual relationship.

9.3. If the customer is in arrears with payments, all existing debts become due immediately.


Your personal information will be treated in compliance with the PRIVACY POLICY published on the websites and


This translation is just indicative. The contractual language remains Italian. Please find the binding version in Italian on


The applicable law is that of the Italian Republic, with the exclusion of the sale of the United Nations. The application of the rules of the State where the customer has his residence at the time of conclusion of the contract, if different from the Italian one, is affected by this choice.


If any of the above provisions should not apply, they should be replaced by provisions corresponding to them or that come as close as possible to what they expected.


Completing the order request you specifically accept the note on the finish section.


BPUTTERSGOLF di Cruz Sosa Maria Sonia
Via Matilde Serao 109
47521 Cesena (FC) – ITALY
P.IVA: 04248590400
REA: FO-335646
Tel. +39.0547 1796489